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Last Updated: 17 July, 2022
This website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the “agreement”). By accessing or using this website in any manner, you agree to be bound by the agreement. To the extent you book any travel products or services on this website or through our call center agents, you agree that this agreement shall apply to all such transactions. Please read the agreement carefully. If you do not accept all of these terms and conditions, please do not use this website or make bookings through this website or our call center agents. Be sure to return to this page periodically to review the most current version of the agreement. We reserve the right at any time, at our sole discretion, to change or otherwise modify the agreement without prior notice, and your continued access or use of this website signifies your acceptance of the updated or modified agreement.
By using the website you imply that:
For your convenience,
our use of the following terms in these Terms & Conditions shall have the meaning
below:
Service Element A singular product or service listed on the Site that can be
booked independently of any other service. (e.g.: flight).
Travel Supplier a vendor of
one or more Service Elements. (e.g.: airlines). Business Travel 365 does not act as principal but
makes arrangements with third-party vendor Travel Suppliers for Service Elements, all as defined
above.
Booking a negotiation process with the Travel Supplier carried out by you while
using this Site for the purpose of obtaining one or more Service Elements that may result in a
contract with the Travel Supplier at the time we receive full payment and accept your
offer.
In order to complete a Booking the following steps are taken to ensure its
validity:
When we place Service Elements on our Site, we are inviting you to make an offer
for their purchase. You do not make this offer until you press “Book” on the payment page (entitled
“Review Trip Details and Book”) of the Site.
Once you have done so you have made Business
Travel 365 an offer (which cannot be withdrawn if you change your mind) to purchase the relevant
Service Element(s) from the relevant Travel Supplier(s) (your “Booking”). We are free to accept your
offer on behalf of the relevant Travel Supplier or to reject it, at our sole discretion.
The
Business Travel 365 email confirmation is NOT the contractual acceptance of the Booking, but merely
an acknowledgement that we have received your offer. We will need to check the availability of the
relevant Service Element(s).
If the relevant Service Element is available, your Booking will
be processed. The contract pertaining to the relevant Booking is formed when payment in full has
been received.
The contract between you and the relevant Travel Supplier will relate only to
those Service Elements confirmed by email with ticket numbers in case of air.
The terms of
your Booking (such as price, availability and/or dates of travel) are not guaranteed until the
contract is formed between you and the Travel Supplier and a ticket has been issued and/or a
reservation has been made and confirmed by the Travel Supplier. Please note that once you have
completed the Booking stage you can only cancel or change the details (such as names or
destinations) of your Booking at our sole discretion and in accordance with these Terms &
Conditions.
These Booking processes will apply to any of our individual Service Element’s
Terms & Conditions set out below. We reserve the right to change the Booking process at any
time, with changes automatically taking effect from the date such changes are posted on the
Site.
Airline
tickets are subject to the published conditions of carriage and rules, including but not limited to
cancellation policies, of the applicable airline. The contract of carriage in use by the applicable
airline, when issued, shall be between the applicable airline and the passenger. Airlines retain the
right to adjust flight times and schedules at any time — schedule changes can result in an itinerary
that falls outside of contractual agreements. Airlines may also in their discretion change or cancel
flights or itineraries.
In the event of a flight cancellation while at the airport, please
see the airline ticketing counter or gate representative, as they have the most power to change your
itinerary to the next available flight or accommodate you per the airline rules. This is the fastest
way to get you on the next flight out.
Travel insurance is highly recommended and not
directly offered by Businesstravel365.com. They cover a host of problems from illness to problems
with travel service providers, and will insure your trip to make sure you get what you paid for or
can make alternative arrangement.
Taxes and Fees: Airlines will assess their own taxes and
fees on your flights and they will be charged separately. Please contact us for additional
information if you have questions.
If you wish to purchase any product or service made
available through the Service (“Purchase”), you may be asked to supply certain information relevant
to your Purchase including, without limitation, your credit card number, the expiration date of your
credit card, your billing address, and your shipping information.
GDS (Global Distribution
system) shows real time availability for flights up to eleven months from todays date. Business
Travel 365 won’t be able to provide service for any request beyond the above specified time frame.
Please note that Business Travel 365 doesn’t take any prepayment and all fares has to be paid in
full upfront.
You represent and warrant that: (i) you have the legal right to use any credit
card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information
you supply to us is true, correct and complete.
The service may employ the use of third party
services for the purpose of facilitating payment and the completion of Purchases. By submitting your
information, you grant us the right to provide the information to these third parties subject to our
Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons
including but not limited to: product or service availability, errors in the description or price of
the product or service, error in your order or other reasons.
We reserve the right to refuse
or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
If you
need to cancel your ticket for any reason, please contact your representative for a Cancellation
Form and to review your options. Cancellation and refund terms and conditions will apply to your
reservation and purchase of travel-related goods and services that you select from airline
suppliers. Please read these terms and conditions carefully on the airline providers
websites.
Ticket(s) purchased through Business Travel 365 are heavily discounted,
non-reroutable and non-transferable. Name changes on tickets are not allowed – only the original
passenger can use the ticket(s). If fare rules allow refunds and/or exchanges, they are permitted
only up to 72 hours before the time of departure. In addition, a $250.00 Business Travel 365 fee per
person will be charged to process any refund or exchange request. This fee will be in addition to
the penalties charged directly by the airline and/or recalled by the airline from Business Travel
365. Take a special note that airline tickets and all service fees may not be refundable. No-Show
tickets cannot be refunded, nor can they be exchanged. Unless the reservation is cancelled up to 72
hours before the departure and the trip rescheduled prior to the original departure date, the ticket
is suspended and refunds are not possible.
Based on The United States, U.S Department
regulations you can request a free refund or exchange the current reservation to a new one free of
charge within 24h after the initial booking. This rule only applies for the bookings made in the
United States. If you are booking a flight that is not Originated from the US or vice-verse, please
contact your travel agent to find out whether the 24h free cancelation rule applies.
Please
note that any refund process can take up to 4 business weeks. An estimated time for funds to return
to the account is usually 2-4 business weeks depending on the Airline and the credit card company
that is used for the booking. Business Travel 365 has no control over this process and can not be
held accountable in case of any delays.
If you miss your flight, go to the airline counter immediate or call your representative if you are not near the airport. Missed flights are not refundable, and changes or replacement flights will be at the discretion of the airline supplier. In some cases, we may be able to help you, but in most cases you will not be provided with a replacement flight unless the airline itself allows it. Contact the airline counter, or call your representative, ASAP.
Travelers may have to pay additional fees at the airport if their checked items exceed the weight, size or number spelled out in the standard baggage allowance of the airline. Some airlines do not offer any free baggage allowance. Baggage allowance policies and baggage fees associated with checked or carry-on baggage vary widely and are subject to change by the airlines at any time.
Frequent traveler awards (miles, points etc.), upgrades, certificate vouchers and other discounts or incentives may not apply to Business Travel 365 flights, hotel stays or other travel services. Additionally, mileage accrual may not apply to all tickets. Please contact your agent for more information.
International travel requires that passengers
have in possession a valid Passport, which must be presented for all international flights. Please
note that some countries may require a visa and/or a health card. It is passengers responsibility to
have all required travel documents in possession at check-in. It is strongly recommended that
passengers review visa requirements for all stops as some countries may require a transit visa.
Passengers transiting via or connecting between airports located in the European Union – Schengen
Zone may need a Schengen Entry visa. Please contact the embassy of the country you are going to
visit or transit through to get the up-to-date requirements. Some countries have special
requirements for one way travel – it is travelers’ responsibility to make sure they meet eligibility
criteria for one way travel. Visa information is also available at the Travel Advisory Section of
the U.S. State Department (phone line: +1 202-647-5225, official web site: www.state.gov). Holders
of non-U.S. passports are advised to contact the embassies of their destination and transit
countries to obtain entrance requirements.
Although most travel, including travel to
international destinations, is completed without incident, travel to certain destinations may
involve greater risk than others. Business Travel 365 urges passengers to review travel
prohibitions, warnings, announcements and advisories issued by the United States Government prior to
booking travel to international destinations. Information on conditions in various countries and the
level of risk associated with travel to particular international destinations can be found at
www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov and www.treas.gov/ofac.
By
offering for sale travel to particular international destinations, Business Travel 365 does not
represent or warrant that travel to such points is advisable or without risk, and is not liable for
damages or losses that may result from travel to such destinations.
The Service and its original content, features and functionality are and will remain the exclusive property of Business Travel 365 Inc. and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Business Travel 365 Inc..
We appreciate
hearing from you. Please be aware that by submitting content to this Website by electronic mail,
postings on this Website or otherwise, including any airline reviews, questions, comments,
suggestions, ideas or the like contained in any submissions (collectively, “Submissions”), you grant
Business Travel 365. and its subsidiaries and corporate affiliates (collectively, the “Company”) and
the affiliated, co-branded and/or linked website partners through whom we provide service
(collectively, the “Company Affiliates”), a nonexclusive, royalty-free, perpetual, transferable,
irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate,
distribute, publish, create derivative works from and publicly display and perform such Submissions
throughout the world in any media, now known or hereafter devised; and (b) use the name that you
submit in connection with such Submission. You acknowledge that the Company may choose to provide
attribution of your comments or reviews (for example, listing your name and hometown on an airline
review that you submit) at our discretion, and that such submissions may be shared with our supplier
partners. You further grant the Company the right to pursue at law any person or entity that
violates your or the Company’s rights in the Submissions by a breach of this Agreement. You
acknowledge and agree that Submissions are non-confidential and non-proprietary. We take no
responsibility and assume no liability for any Submissions posted or submitted by you. We have no
obligation to post your comments; we reserve the right in our absolute discretion to determine which
comments are published on the Website. If you do not agree to these terms and conditions, please do
not provide us with any Submissions.
You are fully responsible for the content of your
Submissions (specifically including, but not limited to, reviews posted to this Website). You are
prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening,
libelous, defamatory, obscene, pornographic, or other material or content that would violate rights
of publicity and/or privacy or that would violate any law; (ii) any commercial material or content
(including, but not limited to, solicitation of funds, advertising, or marketing of any good or
services); and (iii) any material or content that infringes, misappropriates or violates any
copyright, trademark, patent right or other proprietary right of any third party. You shall be
solely liable for any damages resulting from any violation of the foregoing restrictions, or any
other harm resulting from your posting of content to this Website. You acknowledge that
Businesstravel365.com may exercise its rights (e.g. use, publish, delete) to any content you submit
without notice to you. If you submit more than one review for the same airline, only your most
recent submission is eligible for use.
The Company’s policies with respect to claims by third
parties that the content of the Website, including the content of any Submissions, infringes the
copyrights owned by said third party can be found in the Claims of Copyright Infringement section
below.
Our Service may contain links to third party web sites or services that are
not owned or controlled by Business Travel 365 Inc.
Business Travel 365 Inc. has no control
over, and assumes no responsibility for the content, privacy policies, or practices of any third
party web sites or services. We do not warrant the offerings of any of these entities/individuals or
their websites.
You acknowledge and agree that Business Travel 365 Inc. shall not be
responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused
by or in connection with use of or reliance on any such content, goods or services available on or
through any such third party web sites or services.
We strongly advise you to read the terms
and conditions and privacy policies of any third party web sites or services that you
visit.
We may
terminate or suspend your access to the Service immediately, without prior notice or liability,
under our sole discretion, for any reason whatsoever and without limitation, including but not
limited to a breach of the Terms.
All provisions of the Terms which by their nature should
survive termination shall survive termination, including, without limitation, ownership provisions,
warranty disclaimers, indemnity and limitations of liability.
These Terms shall be governed and construed in
accordance with the laws of California, United States, without regard to its conflict of law
provisions.
Our failure to enforce any right or provision of these Terms will not be
considered a waiver of those rights. If any provision of these Terms is held to be invalid or
unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms
constitute the entire agreement between us regarding our Service, and supersede and replace any
prior agreements we might have had between us regarding the Service.
We reserve the right, at our sole discretion, to
modify or replace these Terms at any time. If a revision is material we will provide at least 30
days notice prior to any new terms taking effect. What constitutes a material change will be
determined at our sole discretion.
By continuing to access or use our Service after any
revisions become effective, you agree to be bound by the revised terms. If you do not agree to the
new terms, you are no longer authorized to use the Service.
businesstravel365.com expressly
reserves the right to correct any pricing errors on our website and/or on pending reservations made
under an incorrect price. In such event, if available, we will offer you the opportunity to keep
your pending reservation at the correct price or we will cancel your reservation without
penalty.
The company, the company affiliates, and their respective suppliers make no
representations about the suitability of the information, software, products, and services contained
on this website for any purpose, and the inclusion or offering of any products or services on this
website does not constitute any endorsement or recommendation of such products or services by the
company or the company affiliates. All such information, software, products, and services are
provided “as is” without warranty of any kind. The company, the company affiliates, and their
respective suppliers disclaim all warranties and conditions that this website, its servers or any
email sent from the company, the company affiliates, and/or their respective suppliers are free of
viruses or other harmful components. The company, the company affiliates, and their respective
suppliers hereby disclaim all warranties and conditions with regard to this information, software,
products, and services, including all implied warranties and conditions of merchantability, fitness
for a particular purpose, title, and no infringement.
The carriers and other suppliers
providing travel or other services on this website are independent contractors and not agents or
employees of the company or the company affiliates. The company and the company affiliates are not
liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any
such suppliers or for any personal injuries, death, property damage, or other damages or expenses
resulting therefrom. The company and the company affiliates have no liability and will make no
refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes
beyond their direct control, and they have no responsibility for any additional expense, omissions,
delays, re-routing or acts of any government or authority.
In no event shall the company, the
company affiliates, and/or their respective suppliers be liable for any direct, indirect, punitive,
incidental, special, or consequential damages arising out of, or in any way connected with, your
access to, display of or use of this website or with the delay or inability to access, display or
use this website (including, but not limited to, your reliance upon opinions appearing on this web
site; any computer viruses, information, software, linked sites, products, and services obtained
through this website; or otherwise arising out of the access to, display of or use of this website)
whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if
the company, the company affiliates and/or their respective suppliers have been advised of the
possibility of such damages.
If, despite the limitation above, the Company, the Company
Affiliates or their respective suppliers are found liable for any loss or damage which arises out of
or in any way connected with any of the occurrences described above, then the liability of the
Company, the Company Affiliates and/or their respective suppliers will in no event exceed, in the
aggregate, the greater of (a) the service fees you paid to Businesstravel365.com in connection with
such transaction(s) on this Website, or (b) One-Hundred Dollars (US$100.00) or the equivalent in
local currency.
The limitation of liability reflects the allocation of risk between the
parties. The limitations specified in this section will survive and apply even if any limited remedy
specified in these terms is found to have failed of its essential purpose. The limitations of
liability provided in these terms inure to the benefit of the Company, the Company Affiliates,
and/or their respective suppliers.
Some jurisdictions do not allow the exclusion of certain
warranties or the limitation or exclusion of liability for incidental or consequential damages.
Accordingly, some of the above limitations may not apply to you.
You agree to defend and indemnify the Company, the Company Affiliates, and/or their respective suppliers and any of their officers, managers, members, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to legal and accounting fees, brought by third parties as a result of:
All transactions make are in US Dollars. We may from time to time issue a quotation in your local currency to aid in customer understanding. However, all Invoices and Payments will be requested in US Dollars. Any foreign currency quotations will be converted to US Dollars using the conversion rate listed on ‘Yahoo Finance’ on the date of the order. We DO NOT add any transaction fees or commission for this conversion. However, we cannot be responsible for any currency conversion fees applied by the customers financial institution. Currency exchange rates and foreign transaction fee applied by the customer’s financial institution are determined solely by the customer’s financial institution on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your financial institution.
If you have any questions
about this Privacy Policy, please contact us:
By email: [email protected]
By phone number: +1
(833) 223-3883
